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Our Commitment

Ignite Recovery is committed to providing a website that is accessible to all users, regardless of ability or technology. We strive to meet the requirements of EU Directive 2016/2102, the European Accessibility Act, and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Compliance Status

Ignite Recovery has undertaken efforts to ensure our website meets WCAG 2.1 Level AA accessibility guidelines. Our website is partially compliant with these standards due to the exemptions listed below.

Accessibility Features

Our website includes the following features:

  • Clear headings and page structure

  • Consistent navigation across pages

  • Adequate color contrast

  • Resizable text without loss of functionality

  • Compatible with screen readers

Technical Information

Our website works with:

  • Recent versions of major browsers (Chrome, Firefox, Safari, Edge)

  • Mobile devices and tablets

  • Common screen readers including NVDA and VoiceOver

  • Keyboard-only navigation

Assessment and Enforcement

This website was last tested for accessibility on 06/08/2025. The test was carried out internally by callansolutions.
Alternative Formats
We can provide documents in the following formats on request:

  • Large print

  • Accessible PDF

  • Word document

  • Audio format

Formal Complaints
If you're not satisfied with our response to your accessibility concern, you can:

  1. Contact the Equality Commission for Northern Ireland

  2. File a formal complaint with the relevant EU authority

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